Ghost Paws Support

Use the public support issue form for help with bugs, save data, policies, purchases, or store-related problems.

What to include

Game: Ghost Paws
App version and build number
Device model and Android or iOS version
The screen where the problem occurred and steps to reproduce it
Actions taken immediately before and after the problem
A screenshot that contains no personal information

Purchase and restoration issues

For a non-consumable cat purchase, first use Restore Purchases in Moonlight Store > Cat Adoption. If you were charged but did not receive an item, include the product name, approximate purchase time, store, app version, and device information. Do not post a full receipt, Apple ID, Google account, payment-card information, or other private data in a public issue.

Refunds and billing are handled by Apple App Store or Google Play under their policies.

Save-data issues

Progress is stored on the current device. Record the problem before uninstalling or clearing app storage. The Developer cannot access a remote save and may be unable to recover deleted progress.

Privacy and deletion requests

There is no Developer-operated account or user-data server. To delete local game data, clear the app's storage on Android or uninstall the Game on iOS or Android.

Public issue warning

GitHub issues may be public. Do not post your legal name, email, phone number, address, password, complete receipt, payment-card details, Apple ID, or Google account information.

Developer: pungpungstudi