Sync Bloom Support

For gameplay, save data, purchases, privacy, or store questions, email pung0805@gmail.com.

Include with your request

• App version and build number
• Device model and operating-system version
• Stage, screen, or product involved
• Steps that reproduce the issue
• A screenshot without personal or payment information

Saves and local data

Progress, settings, items, and gold are stored on the device. Clearing app storage or uninstalling removes the local save. There is no Developer cloud save, so record the issue before removing the Game.

Purchases

Consumable gold is generally not restorable after it has been delivered. If payment succeeded but gold was not delivered, do not buy it again. Email the product name, approximate purchase time, platform, and only the non-sensitive order reference. Never send a card number, password, Apple ID, complete receipt, or other sensitive information.

Developer: pungpungstudi