Support

Contact Support

For help with OnReader, email pung0805@gmail.com.

Please include your app version, iOS version, device model, file type, and a short description of the issue. Do not email private documents unless support specifically asks for a sample file and you are comfortable sharing it.

Common Topics

• Import files through the iOS file picker, sharing sheet, or supported app storage locations.
• Some DRM-protected, damaged, encrypted, or unusual files may not open correctly.
• AI tools are optional and may be limited by free usage, rewarded ads, credits, subscription status, or server availability.
• Ads and consent options may vary by region and device privacy settings.