Last Crown Customer Support

Last updated: August 12, 2026 · Operator: PUNGPUNGSTUDI · Target response time: within 3 business days

Contact support

Email pung0805@gmail.com for questions, bug reports, account and cloud-save issues, missing progression or currency, advertising rewards, purchase restoration, feedback, and feature requests. Support is available in 한국어, English, and 日本語.

Please include the app version, device model, OS version, language, affected screen or stage, approximate issue time, reproduction steps, and a screenshot when possible. For missing currency or progress, include the balance before and after the issue.

Security: Never send an Apple ID or Google password, full payment-card number, authentication code, private sign-in token, or an unredacted complete receipt.

Account and cloud-save help

  1. Confirm that the device has an active internet connection.
  2. Open Settings → Cloud Account and verify the connected Apple or Google account.
  3. Do not uninstall the app while a cloud-save issue is unresolved.
  4. Contact support with the last successful play time and the missing progress or currency amount.

Purchase restoration

  1. Use the same App Store or Google Play account used for the original purchase.
  2. Open Last Crown → Shop → Restore Purchases.
  3. Restart the app after restoration completes.
  4. If an eligible entitlement is still missing, email the product name and approximate purchase date.

Purchase restoration restores eligible store entitlements. It does not replace cloud-save synchronization of all gameplay progress.

한국어 안내

앱 버전, 기기 모델, OS 버전, 문제 발생 시각, 화면과 재현 순서를 이메일로 보내주세요. 재화나 진행도가 사라진 경우 문제 전후의 수량도 알려주세요. 결제 문제는 상점의 구매 복원을 먼저 실행한 뒤, 해결되지 않으면 상품명과 대략적인 구매 날짜를 보내주세요.

日本語サポート

アプリバージョン、端末、OS、発生時刻、問題が発生した画面、再現手順をメールでお知らせください。通貨や進行状況が失われた場合は、問題の前後の数量もご記載ください。購入問題はまず「購入を復元」を実行してください。